Alligator Ads – Client Cancellation Policy

1 General Policy

All advertising contracts are binding for the agreed contract term. Cancellation rights, if any, are limited and vary by contract length as outlined below.

2 Cancellation by Contract Length

1-Month Contracts

Non-refundable
No cancellations once the ad is displayed at the agreed upon location(s)
No prorated refunds
Clients may request corrections for factual errors (phone numbers, email, etc.) within 72 hours after the begins being displayed

3-Month Contracts

Cancellation permitted within the first 14 days of the date the ad begins being displayed at the agreed upon location(s)
Must be submitted in writing to ads@alligatorads.com
Ads time already displayed within the 14 day window are billable at a daily pro-rata
After 14 days of the ad being displayed: no refunds

6-Month Contracts

Cancellation permitted within the first 30 days of the date the ad begins being displayed at the agreed upon location(s)
Must be submitted in writing to ads@alligatorads.com
Ads time already displayed are billable at a daily pro-rata
After 30 days of ad being displayed: no refunds

12-Month Contracts

Cancellation permitted within the first 60 days of the date the ad begins being displayed at the agreed upon location(s)
Must be submitted in writing to ads@alligatorads.com
Ads time already displayed are billable at a daily pro-rata
After 60 days of ad being displayed: no refunds

3 Effect of Cancellation

If a cancellation is approved within the applicable window:

Cancellation is effective upon written confirmation by Alligator Ads. Any refund calculation will be prorated based on the date and time the cancellation email was received
Advertising will cease within 3-5 business days

Promotional discounts tied to long-term commitments and paid-in-full bonuses will be forfeited